Service Reviews For Sport Clips Haircuts of Deerfield at Cadwell's Corners

1 rating

Greetings- I've been going to this Sports Clips since it opened a few years ago. I won't be going back. Ever. I was told to leave the store immediately this afternoon (2:30pm on June 27) because I mentioned I tested positive for COVID in mid-March. Truth is, I was hospitalized for 5 nights. I have since recovered and even donated plasma in late April. I am obviously no longer contagious or can spread anything. If I could, I wouldn't go out in public. I tried to explain, but was told this was the "store policy". I asked to see the policy in writing and was told it was the "manager's policy". After I left, I called a local barbershop in Highland Park, which is where I will be going from now on. I wish you the best. Good luck.

Reply from Sport Clips Haircuts of Deerfield at Cadwell's Corners:
We are so very sorry and apologize profusely that this happened. We will revisit training with our entire staff on covid - 19. Our team is doing their best to protect everyone and sometimes does over react. Again, we are sad for all the angst we caused. We wish you well and appreciate your years of loyal support.

1 rating

I just witnessed a mom and her kid getting told they have never been there when they clearly have been there. They should be fired.

Reply from Sport Clips Haircuts of Deerfield at Cadwell's Corners:
So sorry to learn this. We stand behind our service and our products 100%. If the mom had contacted us, we would have made this right. Sometimes clients cannot be found in our computer system, and that creates a problem for our team.

5 rating

Always friendly and well skilled.

Rated 2.3 out of 5.0 based on 3 Client reviews

1
Sven S. | June 27, 2020 Service

"Greetings- I've been going to this Sports Clips since it opened a few years ago. I won't be going ba"

1
Unkown u. | February 12, 2019 Service

" I just witnessed a mom and her kid getting told they have never been there when they clearly have b"

5
Mark S. | November 15, 2017 Service

"Always friendly and well skilled."